Privacy Policy

1. Introduction

Zenifire Pvt. Ltd. ("Zenifire," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Company name and designation
• Mailing address
• Any other information you provide via contact forms, event registrations, or job applications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and improve our event management, BTL activation, and experiential marketing services.
• Communication: To respond to your inquiries, send project updates, and share relevant marketing materials (with your consent).
• Analytics: To understand how our website is used and improve the user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Recruitment: To process job applications submitted through our Careers page.

4. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., hosting, analytics, email services).
• Business Partners: Event venues, production teams, and co-branding partners as necessary for service delivery.
• Legal Authorities: When required by law, regulation, or legal process.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal data
• Withdraw consent for data processing
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, please contact us at hello@zenifire.in.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: hello@zenifire.in
• Address: Zenifire Pvt. Ltd., New Delhi, India